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A passion done for mates within the aspect...both equally Jonathan and Erin observed the demand once and for all, top quality custom window... Study More
I known as their office and that very same day, the owner experienced sent among his installers to detect what was needed to accurate the situation. That is customer assistance!!
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All over the many years I have applied California Blinds for my Workplace, a rental device, and referred them to family and friends. I am very picky with who I give five begins to but CB undoubtedly has gained it. I not too long ago utilized them once more for my den. It absolutely was a complicated work due to the fact I've sliding doors in conjunction with windows that are just as large.
Owing to the quality of their products, I used to be spared a trip towards the ER. My daughter slipped off the arm remainder of couch and on her way down was capable of catch the blinds on her way down. They held! Offering me extra time to run and grab her. Thanks!
What a Awful expertise! I scheduled an appointment using a time window among 11am-3pm and was advised I could be known as half-hour prior to the arrival of the installer. Cut towards the working day with the install, in between 11am-3pm, no contact, no installer, absolutely nothing. Fifty percent an hour later, 3:33pm, the installer, Paul, phone calls me to inform me he is 5 minutes absent. I convey to him that not one person is there anymore mainly because it's passed the scheduled time assortment and individuals have gone back to work. He tells me that I will be billed a rescheduling price for "squandering their time." So, they are a 50 % hour late, And that i am seemingly losing their time. He tells me I must get anyone out there inside a 50 percent one hour (due to the fact I had been "currently being technical" Once i instructed them which they were designed to provide a 30 minute contact ahead of time. "You would like to be technical, high-quality we could get technical" was his specific reaction). I right away called the most important Place of work the place Cody--who was the sole sensible particular person in all the condition--apologized and said he'd take care of the problem.
What a horrible practical experience! I scheduled an appointment using a time window between 11am-3pm and was advised best custom window treatments Hollywood CA I might be identified as 30 minutes previous to the arrival with the installer. Slice towards the day on the...
Now Castec has resumed "enterprise as usual"...However they refuse to reply to my requests to refund my money. I've provided to just take time payments with the $900 they owe me.
I had a fairly little order. Compared to the many adverts in booklets and online I window blinds Hollywood CA read, we received an improved cost. And lots of things that is a portion of the value they provide are cheaper excellent items.
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Lisa then acquired upset with me for stating that I could convey to the difference between colors and he or she place a person in demand to the cellular phone who then explained to me. "stop speaking so I'm best custom window treatments Hollywood CA able to educate you a lesson".
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She responded to my email a day immediately after expressing "It is gonna consider far more weeks, get in touch with the Workplace". A good gross sales particular person would've identified as their enterprise, inquire about my order, and return to me with a standing of my purchase. Nope, not Gloria. The next Monday, I requested my partner to connect with them and adhere to-up about our purchase. They scheduled us for Friday afternoon. Occur Thursday afternoon, they named us stating they overbooked and if we want to re-schedule. Seriously? Not merely are they late ending our buy but they've got to reschedule? I am thinking it is not carried out nonetheless and they are just utilizing the "overbooking" excuse. Experienced they HONESTLY told us just how long it would consider to produce our blinds, we might have reconsidered. This is de facto Negative CUSTOMER Support. I wouldn't advocate this company to everyone.
I had to call 3 times for an appointment. My apparent message was ignored. After i acquired throughout the radio was blaring and the gentleman was shouting. I is not going to get blinds for almost two weeks determined by our conversation. It is over a hundred levels where I Dwell and blinds absolutely are a requirement.